Refund Policy

1. Dronewalaa Is a Delhi Based Company Registered at Khasra No k40b Amar Colony Nangloi New delhi-41

Product From Our Sites 
All Below Issues Must Be Informed To Us By 24 Hours After Receiving the Product at our support email address support@dronewalaa.co.in  or on our whattsapp no 8700414972 with appropriate Unboxing video and images .
Note : all our drones not come under easy refund warranty . Please Read Carefully our refund policy before buying a product .

2.Terms of Refund 
2.1. Any Motor or Fan Not Working 
   If You Found That There is a issue with Motor or fan please let us know in 24 hours by email from the date of delivery our executive will contact you and let you the solution for same . the best solution for For This send us the drone back 
   we will either repair it or Replace the product with the new one . Please make a video for it . 
2.2. Stability Issue 
   If You Found That There is a issue with Stability please let us know in 24 hours by email from the date of delivery our executive will contact you and let you the solution for same . the best solution for For This send us the drone back
   we will either repair it or replace the product with the new one . please make a video for it 
2.3. Motor or Fan Issue 
   If You Found That There is a issue with Motor or fan please let us know in 24 hours by email from the date of delivery our executive will contact you and let you the solution for same .
 we request you to please read carefully the camera description before buying the product . 
2.4. if you found that battery or adapter is not working please let us know in 24 hours by email from the date of delivery our executive will contact you and let you the solution for same . the best solution for battery and adapter issue is we will 
send you a new battery or adapter . please make a video for it . 
Note : After 24 Hours Battery and adapter will be provided on cost which will be paid by receiver 
2.5. Remote Or Any Part Damage 
   If You Found That There is a Damage  please let us know in 24 hours by email from the date of delivery our executive will contact you and let you the solution for same . the best solution for For This send us the drone back 
   we will either repair it or Replace the product with the new one . Please make a video for it . 
2.6. Dont Like The Product / Or Find Quality 
   If receiver Dont Like The Product In This Case We Dont Accept The Refund We Request You Please Read Carefully Our Refund Policy Before Buying Any

 3.Refund for purchased Products shall not be entertained by Dronewalaa if:

          3.2 The price tags, brand tags, box, original packaging material, and accompanying accessories have been damaged or discarded by the User;

          3.3 The serial number/IMEI number/bar code of the Product, as applicable, does not match Dronewalaa records;

          3..5 There are any dents, scratches, tears or any other damage to the Products or any part thereof;

         3.8 Dronewalaa is satisfied that the Product has been rendered defective or unusable.

         3.9 Dronewalaa shall not accept refund requests raised for any such Products that may be specified by Dronewalaa From time to time.

        

4.2      If the product is eligible for refund or replacement, we will communicate the same via registered email id

      

5.How Will You Refund If Product Purchase?

If Refund approved it will credited to customer's account in 5-7 working days